Returns & Exchanges
We want you to feel electrifying in your new gear, but if your items aren't the perfect fit for your next festival, you can return eligible products within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship It Back
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return for quality assurance, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing